01
Give a clear prompt
Ask customers to text a keyword followed by their email address — for example: “Text JOIN followed by your email to stay in the loop.”
Email Capture
Let a text conversation grow your audience. Capture email without breaking the flow.
Invite people to text a keyword with their email address, then keep the captured detail connected to the subscriber record and your configured follow-up workflow.
Available in the platform Human setup support Free trial available
How it works
Email Capture lets an SMS keyword conversation collect another useful way to reach a subscriber.
Start with the workflow that fits your team today, then use shared audiences, inbox activity, and reporting as your messaging program grows.
02
Keep the response simple
The subscriber can send one reply, such as “JOIN [email protected]”, without leaving their messaging app.
03
Use it across campaigns
Apply the pattern to event reminders, promotional opt-ins, resource requests, order updates, or other audience-building experiences.
04
Connect your workflow
Use the captured email with keyword campaigns, autoresponders, and configured email-provider integrations when appropriate.
Start with your real workflow
Bring the conversation into one place
Try the full platform free, then add the tools and integrations your team needs.