Keyword Sequence

Let one keyword open the next step. A connected sequence without asking the subscriber to start over.

Use a primary mobile keyword to begin a campaign, then connect up to two additional keyword-driven steps on the timing your program requires.

Available in the platform Human setup support Free trial available
How it works

Keyword Sequences help a text-to-join moment continue into a planned set of campaign actions with less repeat effort for the subscriber.

Start with the workflow that fits your team today, then use shared audiences, inbox activity, and reporting as your messaging program grows.

01

Start with one invitation

Promote one clear mobile keyword, such as JOIN, so the subscriber has a straightforward way to begin the experience.

02

Connect the next steps

Associate up to two additional keyword-driven campaign steps when the program needs more than an immediate first response.

03

Choose the timing

Set when each connected step should be triggered: minutes, hours, or days after the initial keyword interaction.

04

Keep the journey relevant

Use the sequence with appropriate autoresponder or drip campaign workflows while preserving the customer’s permission and opt-out context.

Start with your real workflow

Bring the conversation into one place

Try the full platform free, then add the tools and integrations your team needs.

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