01
Ask for the date
Invite subscribers to reply with their keyword and birth date in a clear format, such as “JOIN 06/15/1982”.
Birthday Wishes
Make a birthday message feel thoughtfully timed. Capture the date, then automate the moment.
Collect birthday details through an SMS or MMS conversation, then use that subscriber context to plan timely greetings, offers, or rewards.
Available in the platform Human setup support Free trial available
How it works
Birthday Wishes combines a captured detail with a scheduled message so a personal occasion does not rely on a manual list.
Start with the workflow that fits your team today, then use shared audiences, inbox activity, and reporting as your messaging program grows.
02
Keep it with the profile
When an incoming text includes a recognized date, the subscriber profile can retain that information for the workflow.
03
Prepare a relevant message
Create a birthday greeting, gift, coupon, or other appropriate benefit that aligns with the program and the subscriber’s permission.
04
Use the audience insight carefully
The detail can support thoughtful segmentation, but SMS, email, and every other channel retain their own permission, disclosure, and opt-out requirements.
Start with your real workflow
Bring the conversation into one place
Try the full platform free, then add the tools and integrations your team needs.