Customer story • growth

Adding SMS and MMS to the marketing mix

Mobile coupons and behind-the-scenes content became a short, personalized messaging journey.

THE CUSTOMERCraveOnline Media
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  • 10K participants
  • 30% above expected entries
  • 86% continued
The story, without the long scroll

Challenge. Solution. Result.

A concise view of the customer need, the messaging workflow, and the outcome recorded in the original case study.

01 • CHALLENGE

What needed to change

Support a major Blu-ray and DVD release with direct access to behind-the-scenes content and a mobile coupon journey.

02 • SOLUTION

How the flow worked

CraveOnline combined TV promotion with a short SMS and MMS sequence, while ProTexting helped shape the messaging logic and recipient experience.

03 • RESULT

What the program achieved

The campaign recorded 10,000 participants, 30% more text entries than anticipated, and 86% choosing to continue the campaign journey.

Connected campaign system

One path from audience to insight

The exact tools varied by customer, but the strongest programs kept the audience, message, action, and measurable response connected.

Explore the platform
01 • AUDIENCETV call to action
02 • MESSAGEText entry
03 • ACTIONSMS + MMS sequence
04 • INSIGHTCoupon journey
Create your own result

Start with one clear messaging workflow

Try ProTexting free, then build around the audience and outcome that matter to your operation.

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CraveOnline Media SMS Marketing Case Study | ProTexting