SMS Loyalty Program

Give repeat visits a reason to happen. A mobile loyalty program built around your customers.

Invite customers to join with a keyword, recognize their check-ins, and send useful rewards and reminders through a mobile-first loyalty workflow.

Available in the platform Human setup support Free trial available
How it works

Loyalty can stay simple when the experience starts with a customer’s phone, not another card to carry.

Start with the workflow that fits your team today, then use shared audiences, inbox activity, and reporting as your messaging program grows.

01

Start with a keyword

Promote an SMS keyword so customers can join the program with their own phone and begin receiving program communications.

02

Create the reward rhythm

Configure a program that fits the venue, campaign, and customer journey rather than forcing a generic punch-card experience.

03

Recognize check-ins

Let the team use the customer’s phone number to support a quick, practical check-in process.

04

Keep rewards visible

Use SMS or MMS messages for reward alerts, holiday moments, and other relevant reminders, subject to the customer’s permission.

Start with your real workflow

Bring the conversation into one place

Try the full platform free, then add the tools and integrations your team needs.

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