How to setup Amazon Seller Text Messaging Funnel for Reviews and Sales
Step 1: Text KEYWORD to SHORT CODE
- Print labels with your SMS keywords and add them to your products. Add an incentive message to labels so that customers will be motivated to text in.
Step 2: Order ID Validation
- Connect your amazon seller account directly. Instructions will be provided in your "ProTexting Amazon Dashboard". By connecting your amazon accounts, we will check orders real time.
- Alternatively, you can use Zapier Amazon Order Verification zap, provided by ProTexting. Setup is easy and quick.
Step 3: Valid Order ID
- Our algorithms will check if the order is valid or not, and will trigger text messaging funnel, based on your campaign settings.
- In additional, our proprietary machine learning MMS recognition system will validate orders even if they are received via MMS.
Step 4: Routing based on the response chosen + reviews left
- You will be able set up interactive text message funnels and flows, based on valid or invalid orders.
- In addition, you can send text message auto-replies based on reviews and stars left, detected automatically in all incoming MMS messages.
Step 5: Email and Shipping Information Collection
- Send automated auto-reply messages with option to add shipping forms. This will speed up your shipping processes, in case you want to ship samples or more products to your clients.