How are contacts captured?

    1) The best way is for your clients to text your KEYWORD to your SHORT CODE, and the phone number of the sender will appear under the contacts tab.

    2) Another way is to manually add contacts by clicking “Add Contact” where you put all the information you have of your client one at a time.

    3) Also, you can upload multiple contacts at once by clicking “Upload Contacts” and you can fill the information as shown in the example or upload them using an Excel spreadsheet.